IT Support Birmingham

We’re Leading Experts in IT, Telecoms & Print Solutions

Full service IT solutions and IT support company Birmingham, providing businesses with IT Support, Disaster Recovery, Cloud Solutions, Hosting, Security and Hardware.

Our Accreditations:

IT Services Birmingham

IT support Birmingham dedicated to helping local businesses thrive

Hubtel IT has been proudly serving local businesses since 2002, offering a wide range of customised IT support Birmingham solutions for over 20 years. We’re proud to be a multi accredited IT support provider for SMEs, with a team of experienced IT professionals dedicated to supporting companies across Birmingham. With a deep passion for delivering friendly and professional services, we remain dedicated to helping local businesses meet their IT requirements using the most effective and efficient technology available. So, if you’re looking for the best IT services Birmingham has to offer, your search is over.

Read more +

As a leading managed service provider, here at Hubtel IT, we offer forward-thinking and innovative IT solutions to small and medium-sized enterprises across the Midlands. Our IT support company in Birmingham has built an extensive portfolio of services including cloud solutions, hosting, service desk, security, hardware support, disaster recovery, and premium support. No matter your IT needs, we strive to help you drive your business forward in the most affordable and secure way possible.  

Our team consists of experienced IT professionals with a wealth of knowledge in all aspects of IT services in Birmingham.  Our extensive range of fully managed IT support services and support packages demonstrate our dedication to delivering the best customer service experience for our valued clients.  

By entrusting us with your IT support Birmingham needs, you can free up valuable time and resources to focus on running and growing your business. Whether you require ongoing managed IT support or a one-time solution, or whether you need onsite IT support or remote support, look no further than Hubtel IT – we’re here to help.  

If you’re seeking professional Birmingham based IT support, get in touch with Hubtel IT today! 

Reliable IT Systems

Our IT support services Birmingham team will work tirelessly to ensure that your IT systems are always up and running. We understand the IT challenges SMEs can face, and even a minor IT issue can have a major impact on your business. That’s why we offer around-the-clock support to keep your business operating seamlessly.

Cost Effective Solutions

We know that every business has different needs and budgets, so our customised IT support services Birmingham are designed to fit your unique needs. We’ll work with you to find the most cost-effective and efficient solutions to keep your business running smoothly.

Advanced Cyber Security

With cyber-attacks on the rise, it’s more important than ever to protect your business from hackers and cyber threats. Our team at our IT support company in Birmingham will work with you to develop a comprehensive cyber security plan to keep your business safe and secure.

Expert Advice

With years of experience helping local companies, our IT support company Birmingham can provide you with expert advice on everything from hardware to cloud computing solutions and more. With a fast response time and professional guidance, we’re proud to be the leading IT experts in the West Midlands.

See what our clients say

We've got lots of happy clients. Read our Google reviews to see what our clients say about us.

review stars

I have been dealing with Dave and his team at Hubtel for over 10 years. From initial installation to upgrades, I have always found them professional and efficient and would highly recommend them to anyone. 10/10 from A1 Rentals Ltd.

Joe Bloggs
A1 Rentals
A1 rentals
review stars

I had a telephone system fitted by Hubtel and I have to say that their service was excellent. Clean, tidy and very professional. Their after sales care is second to none. Wouldn't hesitate to recommend.

Joe Bloggs
Centre Point Print
centre point
review stars

I have been a customer of Hubtel Communications for many years having previously been with BT. The service has been both efficient and cost effective for my business and with their help the telephone system has been kept up to date.

Joe Bloggs
A B Richardson
AB Reasearch
review stars

We are a family-run business based in Atherstone. We have been using Hubtel now for over 2 years now and found them to be very customer-focused in their profession. Leah and Dave go the extra-mile to help-out wherever possible :-)

Joe Bloggs
MAS Precision
mas
review stars

We have been using Hubtel in excess of 10 years and have always found them professional but approachable. They respond promptly to any issues and resolution is always swift.

Joe Bloggs
Highley Primary School
highly logo
review stars

Godfrey Mansell & Co have used Hubtel for almost 10 years now and have found them nothing but professional and very responsive for any query we have raised, no matter how small!! Highly recommended.

Joe Bloggs
Godfrey Mansell
Gmrooo
review stars

We've been supported by Blue Click IT for many years now. They've always been professional and prompt in their responsiveness to our needs. I wouldn't hesitate recommending them to any business for IT support solutions.

Joe Bloggs
Home Instead Senior Care
review stars

Excellent company to work with, have implemented and upgraded our phone and IT systems for over the past ten years. Easy to deal with, and a great out of hours service when we need it the most.

Joe Bloggs
Trevor Hickton Funeral Directors
hickton family
review stars

We moved our IT support to Hubtel IT and have been pleased with the availability and professionalism of the support. Also good that there is remote control solving of issues straight away and general advice on IT matters.

Joe Bloggs
Coleshill Town Council
testilogo

our accreditations

Our Industry Accreditiations & Certifications
Cyber Essentials Logo

Cyber Essentials

An IASME awarded certificate demonstrating our commitment to cyber security and data protection

Sophos Silver Partner

Sophos Silver Partner

We are accredited by Sophos to provide their world-renowned anti virus software

Datto Silver Partner Logo

Datto Silver Partner

We partner with Datto, a leading software provider in the field of cyber security and data back up

Microsoft Silver Partner

Microsoft Silver Partner

We only supply genuine and fully supported Microsoft licenses

The Cyber Resilience Centre for the West Midlands

The Cyber Resilience Centre for the West Midlands

Hubtel IT is a Core & Advisory Member of The Cyber Resilience Centre for the West Midlands, who support organisations against cyber crime through a combination of police officers and cyber talent

Make Good Grow

Make Good Grow

A platform for charities looking for access to specialist support.

3CX

3CX

3CX is a complete unified communications solution that can be deployed on Windows, Linux, in the Cloud or Hosted by 3CX

Sentinel One Partner

Sentinel One Partner

Providers of End Point Threat Detection, Hubtel IT partner with Sentinel One to ensure that security threats can be prevented, detected and undone

Smoothwall Partner

Smoothwall Partner

Hubtel IT partner with Smoothwall, providers of internet security and digital safeguarding solutions to 1 in 3 schools in the UK

Ubiquiti Partner

Ubiquiti Partner

Hubtel IT are an official re-seller for Ubiquti, a market leading supplier of software and hardware products that manage all connected devices on a single point of configuration and administration

CyberSmart Advanced Partner

CyberSmart Advanced Partner

Hubtel IT are a proud to be awarded Advanced Partner status of CyberSmart, a security software agent that ensures security threats are identified, reported and fixed

Empower Your Business: We’re Your Trusted Partner!

Established Since 2002

Benefit from 20 years' worth of experience and industry expertise

Cyber Essentials Plus accredited

Your company data is processed and stored securely

We've got lots of happy clients

Read our Google reviews to see what our clients say about us

A total service provider

All of your telecoms, IT and managed print requirements are under one roof

IT services Birmingham

about us

Empower Your Business: We’re Your Trusted Partner!

Hubtel IT is a Managed Service Provider of telecommunications, IT support and managed print solutions. Based in the West Midlands with over 20 years’ experience, we specialise in helping SMEs, charities and schools & academies maintain, support and anticipate their telephony, IT and print requirements. By keeping clients up to date with technology, deploying market-leading software to mitigate pain points and regular contact to anticipate their needs, we empower our clients for transformation through IT and communication.

Read more..

Our mission is to provide quality service that helps our clients to scale up and stay ahead of the competition. We pride ourselves on our excellent customer service and strive to ensure all our clients are satisfied with the result.

Get in touch if you’d like to know more about how we work.

IT support company Birmingham

sectors we cover

A tailored approach to Hosted Telephony, IT Support & Managed Print Solutions

I’ve heard I can get broadband without having to pay line rental?

That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.

This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.

A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/

How do I move my telephone system from ISDN to the Cloud?

If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.

Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.

Click through to our telephone systems page for more information.

What makes a good password?

Passwords should never include personal information or be so predictable that they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase and uppercase letters, and also punctuation. Stay away from single words and opt for phrases instead.

In addition, it is important to note that cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Therefore, don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.

How often should I consider replacing my computer?

As a general rule of thumb, it is recommended to replace your computer approximately every 4 years. However, this timeline is subject to your specific usage and the initial specifications of your computer.

For businesses that heavily rely on hardware, it might be worth considering implementing a Rolling Replacement Plan. This approach allows for more efficient management of costs and installations.

Is it possible to take work calls from my mobile phone?

Yes, it is absolutely possible. All current telephone systems are fully compatible with a specially designed app that can be easily downloaded to your mobile phone. Once installed, this app allows your mobile device to function seamlessly as if it were your office desk phone. This means you can conveniently take and manage your work calls directly from your mobile phone, ensuring maximum flexibility and accessibility. So, no matter where you are, you can stay connected and productive without any hassle.

What services do you offer as an IT support company?

We provide a comprehensive range of IT services, including hardware and software troubleshooting, network setup and maintenance, cybersecurity solutions, data backup and recovery, software installation and updates, and IT consultation to ensure your business’s smooth operation.

How quickly can you respond to IT issues?

Our response time varies based on the severity of the issue. For critical issues, we aim to respond as soon as possible. Non-urgent issues may take a little longer, but we always prioritise resolving problems promptly to minimise downtime.

Do you offer remote IT support?

Yes, we offer remote IT support services to address various technical problems without the need for an on-site visit. This allows us to resolve issues quickly and efficiently, saving you time and minimising disruption.

Can you help with setting up a new office network?

Absolutely, we specialise in network setup and configuration. Whether you’re setting up a new office or expanding an existing one, we can design and implement a reliable network infrastructure tailored to your needs.

How do you ensure the security of our business data?

We take cybersecurity seriously. We employ industry-best practices to secure your data and systems, including firewall installation, regular security audits, antivirus solutions, employee training, and data encryption.

Can you assist with data recovery in case of a hardware failure?

Yes, we offer data recovery services to retrieve important files in case of hardware failures, accidental deletions, or data corruption or damage. We’ll assess the situation and employ the appropriate techniques to recover your data as soon as possible.

What industries do you provide IT support for?

We serve a wide range of industries, including but not limited to healthcare, finance, education, retail, and manufacturing. Our team has experience dealing with diverse IT needs across various sectors.

Do you offer ongoing IT maintenance services?

Yes, we provide ongoing IT maintenance services to ensure your systems remain up-to-date, secure, and optimised. Our maintenance plans are tailored to your specific requirements and can help prevent potential issues from arising.

How experienced is your IT support team?

Our IT support team consists of highly skilled professionals with years of experience in the field. They have unrivalled knowledgeable and expertise in the latest technologies and trends, enabling them to provide effective solutions for various IT challenges.

What areas in Birmingham do you provide IT support for?

We offer IT support services across all areas of Birmingham and its surrounding regions. Our coverage extends to businesses of all sizes, from small startups to larger enterprises.

audit form

Free IT Audit

Our free IT audit is designed to help you assess and improve your IT infrastructure by identifying any vulnerabilities, inefficiencies, or potential risks in your system. You will receive:

  • A thorough audit of your IT systems
  • A detailed system evaluation report
  • Customised recommendations
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.