VOIP Birmingham

Don’t get left behind – digitalise your lines today!

Seamless migration to newer lines, with all the features you’re familiar with like call divert, call forward, caller display, and DDI

VOIP, Calls & Lines

Our Accreditations:


Take your business communications into the digital age

By 2025, analogue telephone lines will be completely shut down in the UK. It is crucial to migrate to VoIP telephone lines to ensure your business remains connected and your customers remain happy. Hubtel IT are an experienced VOIP provider in Birmingham who offer a functional, flexible, & scalable solution! A VOIP telephone system in Birmingham is an excellent option for businesses looking to upgrade their communications systems, and our experienced team of professionals will work closely with you to ensure a smooth and seamless transition while minimising any disruption to your day-to-day operations.

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So, what exactly are these VoIP telephone line? VoIP (Voice over Internet Protocol) is a digital communication technology that allows voice communications to be sent over the internet, rather than through traditional copper telephone lines. Unlock your business’ full communication potential with Hubtel IT and reap the benefits VoIP provides. VoIP telephone lines can be provided as either SIP trunks or hosted seats.

Would you like to learn more about our VOIP Birmingham services? Get in touch for a quote and to discover how our IT and telephone services can benefit your business.

Benefits of the calls & lines service:

Better sound quality:

Newer lines offer crystal-clear sound quality, which is essential for business communications. With reduced static and background noise, both you and your customers can enjoy a more pleasant and productive calling experience.

Improved scalability:

VoIP lines are scalable, meaning they can be easily expanded or reduced depending on your needs. This makes it easy to add new employees or open a new branch, without having to worry about phone line limitations. As they are licensed rather than physically installed, new lines can be quickly added on.

Increased flexibility:

VoIP technology allows you to make calls from anywhere in the world, as long as you have an internet connection. Say goodbye to being tethered to your desk and hello to being able to work from home, on the go, or anywhere in between.

Cost savings:

Newer phone lines utilise digital technology which allows for the efficient transmission of voice and data over the internet. This eliminates the need for separate phone and internet lines, effectively reducing costs.

Better support:

If you do encounter any faults they can be diagnosed remotely, eliminating the wait time and cost of an engineer's visit.

Telecoms Services

Providing Specialist IT Support & Services to Local Businessses

See what our clients say

We've got lots of happy clients. Read our Google reviews to see what our clients say about us.

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I have been dealing with Dave and his team at Hubtel for over 10 years. From initial installation to upgrades, I have always found them professional and efficient and would highly recommend them to anyone. 10/10 from A1 Rentals Ltd.

Joe Bloggs
A1 Rentals
A1 rentals
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I had a telephone system fitted by Hubtel and I have to say that their service was excellent. Clean, tidy and very professional. Their after sales care is second to none. Wouldn't hesitate to recommend.

Joe Bloggs
Centre Point Print
centre point
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I have been a customer of Hubtel Communications for many years having previously been with BT. The service has been both efficient and cost effective for my business and with their help the telephone system has been kept up to date.

Joe Bloggs
A B Richardson
AB Reasearch
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We are a family-run business based in Atherstone. We have been using Hubtel now for over 2 years now and found them to be very customer-focused in their profession. Leah and Dave go the extra-mile to help-out wherever possible :-)

Joe Bloggs
MAS Precision
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We have been using Hubtel in excess of 10 years and have always found them professional but approachable. They respond promptly to any issues and resolution is always swift.

Joe Bloggs
Highley Primary School
highly logo
review stars

Godfrey Mansell & Co have used Hubtel for almost 10 years now and have found them nothing but professional and very responsive for any query we have raised, no matter how small!! Highly recommended.

Joe Bloggs
Godfrey Mansell
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We've been supported by Blue Click IT for many years now. They've always been professional and prompt in their responsiveness to our needs. I wouldn't hesitate recommending them to any business for IT support solutions.

Joe Bloggs
Home Instead Senior Care
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Excellent company to work with, have implemented and upgraded our phone and IT systems for over the past ten years. Easy to deal with, and a great out of hours service when we need it the most.

Joe Bloggs
Trevor Hickton Funeral Directors
hickton family
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We moved our IT support to Hubtel IT and have been pleased with the availability and professionalism of the support. Also good that there is remote control solving of issues straight away and general advice on IT matters.

Joe Bloggs
Coleshill Town Council

Empower Your Business: We’re Your Trusted Partner!

Established Since 2002

Benefit from 20 years' worth of experience and industry expertise

Cyber Essentials Plus accredited

Your company data is processed and stored securely

We've got lots of happy clients

Read our Google reviews to see what our clients say about us

A total service provider

All of your telecoms, IT and managed print requirements are under one roof

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About Us

Empower Your Business: We’re Your Trusted Partner!

Hubtel IT is a Managed Service Provider of telecommunications, IT support and managed print solutions. Based in the West Midlands with over 20 years’ experience, we specialise in helping SMEs, charities and schools & academies maintain, support and anticipate their telephony, IT and print requirements. By keeping clients up to date with technology, deploying market-leading software to mitigate pain points and regular contact to anticipate their needs, we empower our clients for transformation through IT and communication.

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Our mission is to provide quality service that helps our clients to scale up and stay ahead of the competition. We pride ourselves on our excellent customer service and strive to ensure all our clients are satisfied with the result.

Get in touch if you’d like to know more about how we work.

IT support company

I’ve heard I can get broadband without having to pay line rental?

That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.

This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.

A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/

Are BT getting rid of the telephone lines?

Yes. By 2025 the traditional telephone lines that were installed in the 1980s will cease to exist. As more people use data rather than voice and along with the advances in technology, the old telephone lines are no longer fit for purpose.

Ultimately this will be cheaper for the end user as:

  • calls over the internet are usually free
  • less hardware is needed, so less to buy and maintain
  • any faults on the line can be diagnosed and fixed quicker

For a more information about the BT Switch Off watch our short video on our YouTube channel

How do I move my telephone system from ISDN to the Cloud?

If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.

Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.

Click through to our telephone systems page for more information.

What makes a good password?

Passwords should never contact personal information or be so predictable they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase, uppercase and punctuation. Stay away from single words and opt for phrases instead.

Cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.

How often should I replace my computer?

General rule of thumb is every 4 years, but that is subject to your usage and specification of the computer to start with.

Businesses who are hardware heavy should consider a Rolling Replacement Plan so that the cost and installations can be managed efficiently.

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Free IT Audit

Our free IT audit is designed to help you assess and improve your IT infrastructure by identifying any vulnerabilities, inefficiencies, or potential risks in your system. You will receive:

  • A thorough audit of your IT systems
  • A detailed system evaluation report
  • Customised recommendations
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