IT Support Birmingham

That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.

This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.

A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/

If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.

Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.

Click through to our telephone systems page for more information.

Passwords should never include personal information or be so predictable that they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase and uppercase letters, and also punctuation. Stay away from single words and opt for phrases instead.

In addition, it is important to note that cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Therefore, don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.

As a general rule of thumb, it is recommended to replace your computer approximately every 4 years. However, this timeline is subject to your specific usage and the initial specifications of your computer.

For businesses that heavily rely on hardware, it might be worth considering implementing a Rolling Replacement Plan. This approach allows for more efficient management of costs and installations.

Yes, it is absolutely possible. All current telephone systems are fully compatible with a specially designed app that can be easily downloaded to your mobile phone. Once installed, this app allows your mobile device to function seamlessly as if it were your office desk phone. This means you can conveniently take and manage your work calls directly from your mobile phone, ensuring maximum flexibility and accessibility. So, no matter where you are, you can stay connected and productive without any hassle.

We provide a comprehensive range of IT services, including hardware and software troubleshooting, network setup and maintenance, cybersecurity solutions, data backup and recovery, software installation and updates, and IT consultation to ensure your business’s smooth operation.

Our response time varies based on the severity of the issue. For critical issues, we aim to respond as soon as possible. Non-urgent issues may take a little longer, but we always prioritise resolving problems promptly to minimise downtime.

Yes, we offer remote IT support services to address various technical problems without the need for an on-site visit. This allows us to resolve issues quickly and efficiently, saving you time and minimising disruption.

Absolutely, we specialise in network setup and configuration. Whether you’re setting up a new office or expanding an existing one, we can design and implement a reliable network infrastructure tailored to your needs.

We take cybersecurity seriously. We employ industry-best practices to secure your data and systems, including firewall installation, regular security audits, antivirus solutions, employee training, and data encryption.

Yes, we offer data recovery services to retrieve important files in case of hardware failures, accidental deletions, or data corruption or damage. We’ll assess the situation and employ the appropriate techniques to recover your data as soon as possible.

We serve a wide range of industries, including but not limited to healthcare, finance, education, retail, and manufacturing. Our team has experience dealing with diverse IT needs across various sectors.

Yes, we provide ongoing IT maintenance services to ensure your systems remain up-to-date, secure, and optimised. Our maintenance plans are tailored to your specific requirements and can help prevent potential issues from arising.

Our IT support team consists of highly skilled professionals with years of experience in the field. They have unrivalled knowledgeable and expertise in the latest technologies and trends, enabling them to provide effective solutions for various IT challenges.

We offer IT support services across all areas of Birmingham and its surrounding regions. Our coverage extends to businesses of all sizes, from small startups to larger enterprises.