IT Support for Charities
Our Accreditations:
How Hubtel can help
Here at Hubtel, we understand the vital importance of supporting organisations that play a crucial role in improving the lives of the less fortunate in our society, and we are committed to providing innovative IT support for charities that can help these organisations achieve their goals more effectively. We specialise in IT support in Birmingham for charities. Our managed IT support for charities are tailored to meet the demanding needs of the work at non-profit sector.
By leveraging cutting-edge IT solutions, charities and non-profits can enhance their organisation's effectiveness, streamline their operations, and increase their reach and impact. For example, our cloud computing solutions can help you reduce your IT costs, improve data accessibility, and increase collaboration, while our cyber security measures can protect your sensitive data from cyber threats. Get in touch with Hubtel IT to learn more about how our IT support and solutions for charities can help, whether you’re a small or larger company in the West Midlands or UK.
Data Protection and Security
Missing out on the right security makes non-profit and charity organisations vulnerable to data breaches. Our state-of-the-art cyber security solutions allow these organisations to focus on their mission as we protect their critical information.
Hosted Telephony Systems
Without efficient communication, non-profits and charities lack the very essence of what they do. Our advanced telephone systems offer exceptional call quality, voicemail, auto-attendant, and other features providing increased efficiency.
Disaster Recovery and Back Up
Charities can’t risk losing their valuable data and personal information, so a disaster recovery plan and reliable data back up solution is a prerequisite. At Hubtel IT we can write your disaster recovery plan for you, ensuring you tick all the boxes and have peace of mind that should you suffer a data breach, plans can be set in motion to retrieve and restore your data.
case studies
How we look after leading charity, Black Country Women’s Aid
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All of your telecoms, IT and managed print requirements are under one roof
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about us
Hubtel IT is a Managed Service Provider of telecommunications, IT support and managed print solutions. Based in the West Midlands with over 20 years’ experience, we specialise in helping SMEs, charities and schools & academies maintain, support and anticipate their telephony, IT and print requirements. By keeping clients up to date with technology, deploying market-leading software to mitigate pain points and regular contact to anticipate their needs, we empower our clients for transformation through IT and communication.
Our mission is to provide quality service that helps our clients to scale up and stay ahead of the competition. We pride ourselves on our excellent customer service and strive to ensure all our clients are satisfied with the result.
Get in touch if you’d like to know more about how we work.
I’ve heard I can get broadband without having to pay line rental?
That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.
This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.
A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/
How do I move my telephone system from ISDN to the Cloud?
If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.
Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.
Click through to our telephone systems page for more information.
What makes a good password?
Passwords should never contact personal information or be so predictable they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase, uppercase and punctuation. Stay away from single words and opt for phrases instead.
Cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.
How often should I replace my computer?
General rule of thumb is every 4 years, but that is subject to your usage and specification of the computer to start with.
Businesses who are hardware heavy should consider a Rolling Replacement Plan so that the cost and installations can be managed efficiently.
Is it possible to take work calls from my mobile phone?
All current telephone systems are compatible with a system-specific app that, once downloaded to your mobile phone, will enable your mobile to function as if it was your office desk phone.
Free IT Audit
Our free IT audit is designed to help you assess and improve your IT infrastructure by identifying any vulnerabilities, inefficiencies, or potential risks in your system. You will receive:
- A thorough audit of your IT systems
- A detailed system evaluation report
- Customised recommendations