Health Care
Our Accreditations:
How Hubtel can help
From electronic medical records to telemedicine and medical devices, technology has played a significant role in the growth and transformation of the healthcare industry, with IT helping to enhance operational efficiencies, streamline processes, and improve patient outcomes. Here at Hubtel IT, we specialise in IT support in Birmingham for local centres. Our services are tailored to meet the demanding needs of the healthcare sector.
As the healthcare sector transforms through the adoption of IT, we at Hubtel IT are serious about the role digital transformation plays. Our robust IT infrastructure ensures the safety and security of patient records, ensuring that healthcare providers can focus on providing high-quality healthcare services. Hosted telephony meanwhile can help patients get through to the right department through auto attendant technology, and voice-to-email solutions.
Hosted Telephone Systems
Our state-of-the-art hosted telephone systems are the ideal choice for businesses operating in the healthcare industry. Ensure you and your team remain connected with features like call routing, voicemail, and conference calling.
Expert IT Support
Don't get caught out without comprehensive support for all your technology needs. From software updates to network security, we can ensure your operations are running smoothly and efficiently.
Cyber Security
Protecting your data and your patients’ personal information is critical. We offer cyber security solutions that can help you safeguard your business against cyber threats like malware and hacking. We also offer Cyber Essentials, one of the best schemes available as a starting point to securing your data.
case studies
How we moved Platinum Nursing Care into modern telephony and IT
See what our clients say
We've got lots of happy clients. Read our Google reviews to see what our clients say about us.
Empower Your Business: We’re Your Trusted Partner!
Benefit from 20 years' worth of experience and industry expertise
Your company data is processed and stored securely
Read our Google reviews to see what our clients say about us
All of your telecoms, IT and managed print requirements are under one roof
our services
about us
Hubtel IT is a Managed Service Provider of telecommunications, IT support and managed print solutions. Based in the West Midlands with over 20 years’ experience, we specialise in helping SMEs, charities and schools & academies maintain, support and anticipate their telephony, IT and print requirements. By keeping clients up to date with technology, deploying market-leading software to mitigate pain points and regular contact to anticipate their needs, we empower our clients for transformation through IT and communication.
Our mission is to provide quality service that helps our clients to scale up and stay ahead of the competition. We pride ourselves on our excellent customer service and strive to ensure all our clients are satisfied with the result.
Get in touch if you’d like to know more about how we work.
I’ve heard I can get broadband without having to pay line rental?
That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.
This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.
A more in-depth explanation about SoGEA can be found on our YouTube channel: https://www.youtube.com/watch?v=2fF-RUvos4c and in our news article: https://hubtelit.co.uk/sogeabroadband/
How do I move my telephone system from ISDN to the Cloud?
If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.
Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.
Click through to our telephone systems page for more information.
What makes a good password?
Passwords should never contact personal information or be so predictable they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase, uppercase and punctuation. Stay away from single words and opt for phrases instead.
Cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.
How often should I replace my computer?
General rule of thumb is every 4 years, but that is subject to your usage and specification of the computer to start with.
Businesses who are hardware heavy should consider a Rolling Replacement Plan so that the cost and installations can be managed efficiently.
Is it possible to take work calls from my mobile phone?
All current telephone systems are compatible with a system-specific app that, once downloaded to your mobile phone, will enable your mobile to function as if it was your office desk phone.
Free IT Audit
Our free IT audit is designed to help you assess and improve your IT infrastructure by identifying any vulnerabilities, inefficiencies, or potential risks in your system. You will receive:
- A thorough audit of your IT systems
- A detailed system evaluation report
- Customised recommendations