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Common IT mistakes that SMEs make

April 29, 2022
5 min read
Common IT mistakes that SMEs make

Small and medium-sized enterprises (SMEs) face a range of challenges in their day-to-day operations, including tight budgets, limited resources, and intense competition. However, there are several common mistakes that SMEs make that can have a significant impact on their success.

Relying on a single supplier for solutions

One of the most common mistakes SMEs make is having and sticking with a single supplier or ‘go-to guy’ for all their IT infrastructure or software systems. While this approach may seem convenient, it does have the potential to backfire. If the supplier experiences issues or goes out of business, the SME could be left without essential systems or support. Furthermore, this reliance on a single supplier limits the SME’s ability to adapt to changing market conditions and new emerging technologies.

SMEs should consider diversifying their supplier base to increase flexibility and scalability.

Failing to keep up to date with IT advancements

The IT landscape is constantly evolving, with new technologies and trends emerging all the time. SMEs that fail to keep up with these advancements risk falling behind their competitors and missing out on opportunities to streamline operations and improve their customer experience. For example, an SME that is still using outdated software or hardware may experience slower performance, security vulnerabilities, or compatibility issues with newer systems. SMEs need to stay informed about the latest IT trends and evaluate what’s relevant to them to perform their very best.

Not backing up data

Data is one of the most valuable assets a business can have, and protecting it from loss or damage is vital. Despite this many SMEs fail to back up their data regularly, or even at all, leaving them vulnerable to data breaches, hardware failures, or countless other disasters. Losing critical data can be devastating for an SME, causing financial losses, reputational damage, and even legal issues. SMEs should take every step they can to establish a robust data backup and recovery plan to minimise the risks of data loss.

Lacking cybersecurity knowledge

Cybersecurity is a critical concern for all businesses, including SMEs. However, it is a complicated subject with constant updates and legislation changes because of this many SMEs lack the knowledge or resources to implement effective cybersecurity measures. This leaves them vulnerable to cyber-attacks, which can cause a range of problems, including data theft, financial losses, and reputational damage. Company-wide education and processes are a must for any business aiming for longevity.

Consider seeking expert advice to implement more advanced cybersecurity measures.

At Hubtel IT, we are a Cyber Essentials accredited organisation, which demonstrates our commitment to meeting the IT security standards recognised within the industry. We can help your organisation become Cyber Essentials accredited too. Futureproof your business, from what will soon become the norm for most industries and look to bolster your security.Or why not learn more about our IT support company Birmingham?

For more information give us a call on 01675 466637 or email us at

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