Covid has forced many SMEs to look at Cloud-based IT solutions that will enable them to work both collaboratively and remotely without compromising security. Customers often demand a seamless and connected experience whilst employees expect company data and resources to be available when and where they need it. Legacy solutions no longer fit the bill and disconnected processes can cause a host of issues. Added market demands, such as the ambition to go paper-less, also impact the drive that SMEs face when upgrading their IT solutions.
Microsoft 365 offers an ecosystem of tools that allows SMEs to work collaboratively in the cloud. It is more than just the familiar apps of Word, Excel and PowerPoint as it extends to storage, back up and security services. A popular feature of 365 is Sharepoint, a facility to store, access and share files and data remotely – think of is as your virtual office filing cabinet. Another popular features that SMEs have quickly gotten on board with this year is Teams, the communications platform that offers you more than just the ability to talk to colleagues, customers and suppliers. Instant chat and video conferencing enabled, it also has collaborative work space that allows you to file share.
Based on a monthly subscription, Microsoft 365 can be tailored specifically to the needs of your business and you can use as much or as little of the ecosystem as required. To find out more about Microsoft 365 or our IT support services Birmingham, get in touch with our team today.